This setup guide provides step-by-step instructions on integrating SMTP2GO and Reply.io.
Step 1
Log in to your Reply.io account.
In the top navigation menu hover over “Sequences” and in the drop-down list click “Email accounts“.
Step 2
On the “Email accounts” page, click “New email account” on the right side and then choose “Create manually“.
Step 3
In the setup dialog window that appears, select “Other Provider” and click “Continue“.
Step 4
In the “Settings” tab, enable the “I want to use different email servers for sending and receiving emails” option.
Note: Under “Receiving emails” you will enter your incoming server settings – this is unrelated to SMTP2GO.
Under “Sending emails“, enter your From email address into the “Email” field.
Note: The email address needs to be a verified sender in your SMTP2GO account.
Tick “My email account username is different from my email address” and you can optionally tick “Replies should go to a different email address” if you require replies to go to an alternative email address.
In the “User Name” field, enter the username of the SMTP User from your SMTP2GO account’s “Sending > SMTP Users” page.
In the “Sender name” field, enter the name you wish to display.
In the “SMTP Host” field, enter “mail.smtp2go.com“.
In the “SMTP Port” field, enter the port. SMTP2GO allows the following:
TLS or no encryption > available on ports 25, 2525, 8025, 587 and 80.
SSL > available on ports 465, 8465 and 443.
In the “Password” field, enter the password of the SMTP User from your SMTP2GO account’s “Sending > SMTP Users” page.
Optionally enable “Use SSL“. Note: if you enable this, you will need to ensure you use one of the SSL ports.
Click the “Test” button on the right side and a green circle will appear next to that if it is successful (a red circle if unsuccessful).
Finally, click “Save“.
Integrating SMTP2GO and Reply.io should be an easy, quick and, hopefully, painless process.
You can access reports directly in your SMTP2GO dashboard, which will help you understand delivery successes and failures, tracking information and many more useful metrics. You can also make use of our webhooks feature to collect and email failure events. Managing delivery events is important as Reply.io is unable to process any returned email.
We’ve written some great articles outlining the features of your SMTP2GO account and we recommend taking the time to see everything we have to offer.
Should you need extra help from our award-winning support team, we are almost always available to assist. You can find support contact details in your SMTP2GO dashboard and information about retrieving your support PIN here.
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