The Deliverable Diary

Missing emails: the eternal mystery. You know you sent it, but they’re saying they’ve not received it. It’s a story as old as, err, email! But how to prove the email’s been sent and stop getting stuck in the ‘I sent it/I didn’t get it’ loop?  If you have a recipient telling you that they […]

When it comes to ticket requests, we like to take a pre-emptive strike approach, anticipating problems before they begin. Our dedicated, award-winning support team is happy to receive your inquiries and questions but you know what they enjoy even more? Giving you the tools and strategies that will help you empower yourself and take ownership […]

Email is a part of your daily working life. You’ve heard of an SMTP provider, but do you need one? Oh, yes! What is SMTP? SMTP stands for Simple Mail Transfer Protocol and it’s the process that happens each time you send an email. Check out this infographic “How Email Works (Made Simple)” for more […]

Few things are more frustrating than the 550 error message – besides, possibly, a broken coffee machine! Let’s dig into what this cryptic message means and how you can resolve it. 550 Error, What?! You will often see a 550 error accompanied by a small (yet arguably mystifying) message, such as “administrative prohibition” or “relay […]

Sending email with SMTP2GO is a piece of cake but, occasionally, it can go wrong… In this post, we take a look at how to investigate and troubleshoot email delivery issues in your SMTP2GO account, helping ensure the best delivery rates. Email delivery issues: how to troubleshoot Log in to your SMTP2GO account, go to […]

If you’re a high-volume sender (5K+ subscribers) and have been sending gradually and frequently to your subscribers while your list has grown, you can happily skip this post. However, if your list of subscribers is over 5K and you find yourself in one of the following situations, you may want to keep reading to ensure […]