The Deliverable Diary

Last week, I attended the mind-blowingly huge Web Summit conference in Lisbon. What an awesome and inspiring experience this was – hosted in such a beautiful city, too. It was incredible to feel part of something so large and informative, listening to some of the tech industry’s greatest minds share their thoughts on diverse topics. […]

Last week, I was fortunate enough to attend the Amuse UX Conference in Budapest. Focussed on Usability Experience (UX), the conference covered many topics under this vast umbrella, including Service Design, User Research, UI Design and Design Ethics. It was inspirational. So, what is UX? Basically (and this was my biggest conference take away), it’s […]

Customer support is one of our main priorities at SMTP2GO. We’re unique in that our support agents are trained to guide you through every process from sales queries to technical support. The reason for this is that when you get in touch, you can feel confident knowing that you’re speaking to a small team who […]

Unsubscribe links strike fear in the hearts of many email marketers. Instead of looking at them as a negative, let’s consider how they can benefit us and add value to our customers.

Vodafone has announced today their plan to discontinue their email services in New Zealand after 20 years. If you’re one of the 250,000 people who have been using Vodafone mail up until now, the move is going to affect you when they switch off the service on 30th November. The decision was made as a […]

YouTube is an incredible source of information with millions of how-to videos and step-by-step guides that even the most novice internet user can take advantage of. But, what happens when the content crosses a line? YouTube features thousands of videos promoting illegal phishing activities and despite reporting them, they are still up on the website. […]