At SMTP2GO, your opinion matters. In the last few months, we’ve been getting more customer reviews than ever before, and we want to say THANK YOU!
We’ve spoken to a number of new clients who have joined SMTP2GO because of the positive reviews that they’ve read. By just taking two minutes to leave a review, you’ve made a big difference to us, and also the clients who have made the switch. As well as making us feel warm and fuzzy, the reviews are really important to us; we read each and every one of them, and the feedback is taken on board. If you have any suggestions, we pass them straight to our developers for considerations in future updates, and if you have feedback about our support, we search for the relevant tickets to pass your message on to the member of staff who you were dealing with.
G2 Crowd- 4.5/5 stars
On G2 Crowd, in order to leave a review, you must have your identification verified, so you know that the opinions are legit (I promise we didn’t just make them up!) You can use the site to compare similar providers and you can also find information regarding pricing and features. You can also ask questions, and we can answer them as soon as they reach us. Over the last few months we’ve collected a lot of badges from the site, and our most recent is for “High Performer- Fall 2020”. One of the features that we like about the site is the prompt asking what you like and dislike about our site. It means that we can take the constructive criticism as well as the good stuff, and we can pass it on to our developers.
Fast delivery, high delivery rate due to their positive reputation, detailed reports that allow you to trace any submitted email at anytime. Bounce reports are super important, it helped us find many security breaches on our email system for the past 4 years. Customer service are very helpful, we never had a problem with them so far. – Ihab M
TrustPilot- 4.8/5 stars: Excellent
TrustPilot scores reviews on a scale of 5 stars and allows users to leave comments about their experience. Just as we do with G2 Crowd, we monitor TrustPilot daily so that we can take any of your feedback and suggestions on board.
We’re currently listed as #1 out of 17 ranked companies in the category Email Service Provider on Trustpilot.
Exceptional customer service, easy to contact, fast responses, and tips provided to get the most from the service. Plus follow ups to make sure everything is working fine. SMTP2GO are an amazing team to work with! – Doug
Capterra- 4.9/5 stars
Best for: Businesses needing reliable and trackable email delivery, for transactional emails (e.g. welcome emails from a website) and marketing emails. Support is worldwide, so is local to customers.
Capterra allows you to compare site by providing information such as pricing, features, alternatives, comparisons and reviews. It’s a one-stop-shop for all your review needs! The site asks you to rate the Ease of Use, Customer Service, Features, Value for Money, and Likelihood to Recommend. You’re also asked to add pros and cons of the service, and user accounts are also verified through an account such as LinkedIn. Our favorite con has to be the following…
Cons: TBH, nothing – it just works! SMTP2GO provide fast reliable support and there is a wealth of information online to get you sorted, IF you get issues. – Steve P
